FAQ
Frequently Asked Questions
Answers to the questions we hear most often from our patients.
It depends on the test. Fasting tests such as Blood Sugar (Fasting) and Lipid Profile require 8-12 hours of fasting. Your booking confirmation will mention if fasting is needed.
Go to the Book Test page, fill in your details, choose your test or package, pick a preferred date and time, and submit. Our team will call you to confirm.
Yes, we offer home sample collection across our service areas. Simply select 'Yes' for Home Collection while booking.
Reports are shared digitally via email and WhatsApp, and are also available for pickup at our centre.
Most reports are ready within 24 hours. Routine tests like CBC are often same-day, while specialised tests may take 24-72 hours.
Yes, our laboratory follows NABL quality standards to ensure accurate and reliable results.
Yes, most tests can be booked directly. However, some specialised tests may require a doctor's referral.
You can call our support line or reply to your confirmation message to reschedule your preferred date and time.